Billing and Payment Information

Pay Online

Log into your online account:

• Make a one-time payment using your bank account. An ACH fee does apply.
• Make a one-time credit card payment. A credit card usage fee does apply.
• Schedule automatic payments to avoid late fees.

Transaction fees apply for all payment methods. Be sure to have your account number handy.

Pay By Phone

Pay with credit card:

Call 757-356-6517 to pay with Visa, MasterCard, Discover or your bank account (Electronic Check).

Be sure to have your 5 digit account number handy which can be found on your bill.

A $1.95 transaction fee applies.

Pay By Mail

Send payment along with payment stub to:

Life Essentials Utilities 

PO Box 2128 

Suffolk, VA 23432

No cash, staples or paper clips please.

Pay In Person

Physical address for in person payments:

20081 Isle of Wight Industrial Park Rd

Smithfield, VA 23430

Due to Covid-19, we are no longer accepting in person payments. Feel free to make in person payments by using our payment drop box located at the front of our office. A receipt will be emailed/texted to you once posted.

Pay Through a Third Party

If you are using Bill Pay through your own bank to mail out payment, be sure to include your 5 digit account number, the first and last name on your account, along with the service address if it is different from your mailing address.